consulting

SmartPath, A Global Network Of Business Consultants.

Smart-Path customers are:
  • Telecom SP's (Service providers).
  • Telecom Network and Service platform providers.
  • Telecom OSS/BSS solution providers.
  • Telecom SI's (solution Integrators).

Smart-Path offers Telecom SP's, network and service platforms providers and Telecom SI's its 
experience in assessing current processes, identifying opportunities to improve business 
performance through the use of Information technology.
Once improvement plans are set, we collaborate with our customer in choosing the best solution 
following its business requirements, plans and budgets.

Typical BPM consulting scenarios

Evaluation and redesign of Business Processes for:
  • Order management processes
  • Order Fulfillment processes
  • Customer resource management (CRM) solutions
  • Enterprise Resource Planning needs and solutions (ERP)
  • Supply chain needs and solutions (SCM)

Typical OSS/BSS solutions consulting

  • Service Assurance solution definition and evaluation for an European Cellular operator.
  • Service fulfillment solutions Program definition and RFP process management for a 
  • European wireless, fixed and transmission operator.
  • Assessment and gap analysis for IP network performance management for a newly 
  • established NGN network, European global Telecom services operator.

Typical OSS/BSS solutions consulting

Smart-Path offers Telecom SP's, network and service platforms providers and Telecom SI's its experience in assessing current processes, identifying opportunities to improve business performance through the use of Information technology.Once improvement plans are set, we collaborate with our customer in choosing the best solution following its business requirements, plans and budgets.
  • Early requirements identification.
  • MIS and/or BPM architecture inception.
  • Implementation program design.
  • Solution Feasibility studies.
  • Scope of Work definition.
  • SI's and/or vendors selections for OSS, BSS, CRM and/or BPM solutions.
  • Total cost of ownership (TCO) & ROI assessment.
  • Technical Solutions Evaluations.
  • RFP definition, evaluation and support.
  • Project management.
  • Project Monitoring.

Training

SmartPath, A Global Network Of Telecom Training providers

Telecom OSS/BSS technology is maturing through the different architectures, frameworks and 
standards that are gradually established.
Proficiency of these standards, architectures and frameworks is becoming a must in todays 
business, for managers, architects, project managers for netwrok providers, OSS solution 
providers and integrators.
Our knowledge base, expertise, training and service offerings are enhanced through our 
strategic relationships with other industry-leading consulting and training service providers. The 
global technology alliance, combined with our unique methodology for customizing service 
offering and delivery process based on customers needs, creates a powerful business model. It 
ensures our continued ability to deliver leading technologies to our clients. It allows us to 
leverage the collective experience of consultants and researchers from in-house and our 
partnership network, and distills their knowledge into best practices that objectively address 
each customer's needs while ensuring consistent, predictable, high-quality results.

SmartPath Training programs

SmartPath Training provides :
On-site training. On-site training reduces training costs, out-site disconnects delegates 
from their daily operations and help them concentrate on their learning objectives.

Off-site training. In a location chosen either by the Customer or SmartPath.

Training Tracks

Telecom Networks basics.
Fundamentals of Network Management.
Communication protocols for NGOSS.
Business Intelligence.
TOM destilled.
NGOSS destilled.
SID destilled.
NGOSS and eTOM for architects.
eTOM and ITIL for architects.
OSS/BSS project management.

Each Track is adapted to each customer specific needs.
We are continuously improving our courses and tracks, so feel free to contact us for information 
about course offerings and schedule.